This page contains an archive of the month's incident notices.
Short service break on Wed 16th of April 2025 at 3 AM
Procountor will have a short service break on Wednesday 16th of April at 3 AM. The outage also affects the API interface and services that use it.
We are sorry for any inconvenience.
Delay in payments April 14th 2025 / Update at 10:35 AM
Update at 10:35 AM: All payments have now been transferred to bank.
There is a delay in payments this morning but all payments are now being transferred to bank.
We apologize for the inconvenience!
Error on the Dashboard March 3rd 2025 / Fixed March 3rd 2025
Update 3rd March at 6 PM: Error on the Latest event section in Solo dashboard has been fixed. Page needs to be refreshed for the events to show correctly.
An error has been detected in the Latest events section on the Solo dashboard. Purchase invoices shown on Latest events can not be opened. Incoming purchase invoices can be opened by clicking on the Show Payments button in the Quick actions section. We apologize for the inconvenience caused by this situation.
Error displaying invoices March 17th 2025 / Fixed April 4th 2025
Update April 4th: Error has been fixed and invoices are showing correctly.
An error has been detected in the program in displaying invoice images in the user interface. In Solo, invoice images may appear as a blank page or an error message may appear indicating that the image cannot be displayed. In some cases, refreshing the page may help.
We are investigating the situation and will fix it as soon as possible. We apologize for any inconvenience caused by this situation!
Short service break on Wed 26th of March 2025 at 3 AM
Procountor will have a short service break on Wednesday 26th of March at 3 AM. The outage also affects the API interface and services that use it.
Short service break on Mon 24th of March 2025 at 3 AM
Procountor will have a short service break on Monday 24th of March at 3 AM. The outage also affects the API interface and services that use it.