An increasing number of customers want to receive their invoices as electronic invoices. This article shows you how to add electronic invoice addresses.
Adding an electronic invoice address
Open the customer's information with the Contacts button or add a new contact by selecting Contacts > Create a New Contact.
Click the +E-invoice address button and fill out the information (Electronic invoice address and operator code). If you do not know the customer's information, please ask it directly from the customer or check it on the verkkolaskuosoite.fi site.
Please note that the operator code cannot be the same as the electronic invoice address. If you do not know the code, check it on verkkolaskuosoite.fi.
Remember to make sure that you have added all other mandatory invoicing information (street address, business ID, etc.). Finish by clicking Save.
Great, now you can create a new invoice and submit it as an electronic invoice.
If you have saved the electronic invoice addresses on the customer's contact card, the service will automatically choose e-invoicing as the invoicing method.
You can also enter the electronic invoice addresses in connection with sending the invoice. In this case, the service will ask you if you wish to save the information also on the customer's contact card.
Automatic electronic invoice address search
Solo checks on your behalf if the recipient is able to receive electronic invoices, and if they are, it retrieves the electronic invoice address information automatically.
When you have created the invoice and moved to the Preview by clicking Preview and send invoice, Solo will check whether the customer has an electronic invoice address on the basis of the business ID. If your customer receives electronic invoices, you will see the below notification.
Solo saves your customer's electronic invoice address in the Solo contact information and sends the electronic invoice when you click the E-invoice button.