Oma Säästöpankki Oyj (OmaSP) has announced the termination of cross-connections for web service (WS) channels with the Säästöpankkiryhmä. As a result, OmaSP customers will no longer be able to use the Säästöpankkiryhmä WS channels and will need to establish a new WS channel.
Most of the WS channel change is handled automatically by Procountor Solo and the bank, and for example, payment traffic will automatically transition to the new channel. However, at the time of the change, any scheduled payments waiting for their due dates need to be checked (more details and instructions below).
The instructions on this page apply to OmaSP customers only. Säästöpankkiryhmä customers continue to use the same WS channel as before.
What is a WS channel?
A WS channel, or "web service" channel, is a banking connection channel used by companies that connects the bank and the software used by the company. The WS channel is needed to transfer the company's payment traffic between the bank and the software. For example, payments can be made from Procountor, which are processed by the bank.
Each bank and Procountor Solo have their own WS channel. The WS channel is agreed upon when a contract is made with the bank for the transmission of payment traffic between the software and the bank.
Who is affected by the change?
The WS channel change affects all OmaSp customers. The change has also impacted the WS channels of other software handling payment traffic, not just Procountor Solo.
Customers who currently have or have recently had an OmaSP bank account in Procountor Solo received a notification: first in the accountant's UI starting from May 15th, and after this, in Solo.
When does the WS channel change take effect?
Solo customers have been transferred to use the new OmaSP WS channel on Tuesday, May 27th. The change took effect during the night between Monday (26.5.) and Tuesday (27.5.). From Tuesday morning, OmaSP customers' banking traffic has used the new WS channel.
What actions are required from Solo users?
Most of the change was implemented automatically by Procountor Solo and the OmaSP bank. After the early morning of 27.5., all banking traffic (including payment traffic) of OmaSP customers using Solo has automatically switched to the new WS channel. Therefore, the change does not require, for example, modifying bank connection information in Solo or contacting the bank.
However, the change may require specific actions from users if there are scheduled payments in your Solo environment that are scheduled for payment on Tuesday 27.5. or later.
- A scheduled payment means that you or another user has moved an invoice to await for their due date or payday. The Pay button has been used before the future payment date marked on the receipt.
- Since the payment is scheduled with the old payment information and WS channel (before the early morning of 27.5.), the scheduled payment would fail in the bank after the change on 27.5.
- Please note that if the payment has been created on or after 27.5., it does not need any changes as it already uses the new payment info (WS channel).
How to Check if Your Company Has Scheduled Payments
You can find all payments awaiting transfer to the bank under the "Payments" menu. Payments with a due date of May 27th or later need to be canceled and resubmitted with the new payment details.
Note: If you are reading this notice after May 27th, the "Payments" section may also include newer payments (added from May 27th onwards). These do not need to be canceled, as they already contain the new payment details effective from May 27th.
How to Cancel a Payment
In the "Payments" menu, open the payment you want to cancel. Select "Actions" > "Cancel Payment" from the bottom right under the payment details. The payment will then revert to an open payment.
All payments made from May 27th onwards will automatically have the new payment details, so you only need to cancel the old payments and resubmit them without any other changes.
Starting Tuesday, May 27th, payments can be scheduled normally for the future.
What Happens if Scheduled Payments Are Not Canceled?
If payments scheduled for May 27th or later are transferred to the bank with old payment details (in other words, they were scheduled before Tuesday, May 27th), they will result in an error at the bank and appear under "Payments" > "Failed Payments."
You can handle a failed payment as follows:
- Open the erroneous payment from the "Payments" overview.
- Click "Actions" at the bottom of the payment view and select "Delete Payment" to remove the erroneous payment.